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How wholesale VoIP termination rates are quoted

Why serious carriers quote per customer instead of publishing one rate card, and what goes into the number you receive.

Why there is no single rate card

Wholesale termination cost depends on where the traffic actually goes. Two customers "sending UK" can have completely different cost profiles: one hits mobile 90% of the time, the other landline; one runs long customer conversations, the other high-volume outbound campaigns. A single published rate either overcharges the first customer or loses money on the second.

What shapes your quote

A serious quote is built from your destination mix (the top corridors by minutes), projected monthly volume, CLI requirements, peak concurrent-call needs, and the traffic profile: average call duration, answer-seizure ratio, and attempt patterns. That is why providers ask questions before sending numbers.

Reading a rate deck

Expect per-destination rates for your top corridors and a default tier for the long tail. Watch the billing increment next to the rate: a lower rate on 60/60 billing can cost more than a higher rate on 1/1. Compare CLI delivery, route quality and billing increments as well as the quoted rate.

How Callivex quotes

Send your top 10 to 20 destinations, projected monthly minutes, CLI requirements, and peak concurrent-call needs. Callivex responds within 24 hours, most quotes within 4 hours during EU business hours, with per-destination rates for your top corridors and a proposed set of account caps. A test trunk goes live within one business day of contract signature and initial top-up. Where we cannot compete on price without compromising the route, we say so.

Talk to us about a wholesale account.

We onboard new customers on a prepaid model. Send the destinations you care about; we'll come back with rates and a test trunk.

Request a quote