About Callivex

We carry voice and messages by the second, on direct carrier interconnects across four regions. The same network serves carriers, office phone systems, enterprises, contact centres and AI voice platforms. Partners get a portal under their own brand.

Calls, numbers and SMS sit on one account, so a business can reach its customers by voice and by message from one place.

Operated by its engineers, not a sales floor. The person who answers your email is the person who configures your trunk. We pick up the phone when something breaks and explain what is happening when an upstream carrier has an incident.

Scope. We list what we offer today. If we don't have the route, we'll say so.

Quality. ASR, NER and PDD are visible to every customer.

Price. We price for routes that stay on quality.

Incidents. When something breaks, we tell affected customers within the same hour, in plain English, with what we know and what we don't.

As a UK-registered telecommunications operator we are bound by:

• UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018
• EU GDPR for end-user data flows that cross into the EEA
• The Communications Act 2003 and Ofcom General Conditions where applicable
• National regulator obligations in each jurisdiction we issue numbers in (BNetzA, ARCEP, AGCOM, FCC, CRTC, etc.)
• Sanctions enforcement (UK OFSI, EU consolidated list, US OFAC)
• Lawful intercept where mandated by national law and properly authorised

We refuse traffic that breaches our Acceptable Use Policy or our Anti-Fraud Policy.