Home · Services · Reseller Program

Callivex Partner: white-label voice under your own brand

A white-label program lets you sell voice under your own brand on our network, with your margin on top of wholesale rates. Sign on as a Callivex Partner, get a portal under your branding, set your margin, and onboard your customers. We handle the carrier relationships, billing engine, fraud control, and infrastructure. You handle sales, support, and the relationship.

Your branding

Custom domain, your logo, your colors, your support contact details. Customers see your name, not ours. The Callivex layer is invisible to your end users.

Your margin

Set a global markup or per-rate-plan markups. Different margins for different customer tiers. Update them at any time; new rates apply on the next call.

Your customers

Create sub-accounts, set channel and call-rate limits, manage credit, generate trunk credentials. Real-time visibility on call volume, ASR, spend.

Your brand on every screen your customers see

Type your name and pick a colour: this is roughly what your customers get. Your domain, your logo, your support details. Callivex appears nowhere in their portal, their invoices or their emails.

  • Portal on your own domain, with your logo and colours
  • Invoices and notification emails sent under your name
  • Your support email and phone number on every page
  • Sub-resellers can carry their own brand on top of yours
# Reseller dashboard: typical view Sub-accounts: 38 active · 4 suspended Active calls (now): 127 Today: 8,412 calls · 14,318 mins # Top destinations today UK · Mobile 2,418 mins DE · Landline 1,902 mins FR · Landline 1,184 mins ES · Mobile 938 mins

Operate everything from a browser, not a config file

Resellers run their business from the portal. Onboard a customer, set their cap, manage their credit, see their CDRs, suspend a fraud risk, generate a trunk bundle, all from the dashboard. No tickets to us.

  • Sub-account create / edit / suspend / close
  • Per-sub-account: credit, channel cap, call-rate limit, IP whitelist, codec list
  • Credit changes with audit trail; history per sub-account
  • Trunk bundle generator: ready-to-paste Asterisk / FreeSWITCH / 3CX configs
  • Real-time CDRs, ASR per route, spend reports
  • Per-customer rate sheets with custom markup

Spend controls that protect your margin

Toll fraud is the number-one way new resellers lose money. We give you the controls; you set the rules. Defaults are conservative, premium-rate destinations are blocked unless you opt the customer in.

  • Per-sub-account simultaneous-channel caps (hard SBC enforcement)
  • Per-sub-account call-rate limits
  • Hourly and daily spend ceilings: auto-suspend at threshold
  • Premium-rate (high-cost) destinations blocked by default
  • Country allow/deny lists per sub-account
  • Velocity anomaly detection: alerts on sudden volume or destination shift
  • One-click suspend any sub-account from the dashboard
# Sub-account caps: sample defaults Channels: 50 simultaneous Hourly spend cap: set by you, then auto-suspend Daily spend cap: set by you, then auto-suspend Allowed countries: EU + UK + US (allowlist) Premium-rate: blocked (opt-in only) Codec restriction: PCMA, G729 only # Triggers in last 24h 14:22 Rate burst, throttled 200ms 03:11 Spend cap hit, auto-suspended
Wholesale costYour margin

Your margin

Set your markup. Every call splits itself.

Three layers of pricing get composed automatically. Wholesale cost on the bottom, your platform margin in the middle, the reseller's margin on top. Every CDR is split per second, and every customer stays inside their limit.

  • Per-second precision (not per-minute rounded up)
  • Per-second rating on every destination
  • Balances and limits on every tier for your customers
  • Spend limits enforced per customer, no overrun
  • Reseller dashboard shows their selling rate; cost stays hidden

How the program works

Becoming a reseller is a deliberate process, not a self-serve signup.

  1. Application. Company details, projected traffic mix and volumes. As a regulated wholesaler, we verify every partner.
  2. Commercial discussion. Your destinations, projected volume, payment terms. We agree a wholesale rate plan and your default markup tier.
  3. Portal provisioning. Reseller account created, custom domain mapped, branding applied. You receive admin access to your sub-account fabric.
  4. Test sub-account. Your first sub-account is a test customer. You verify your end-to-end flow before onboarding paying customers.
  5. Production. Onboard customers at your own pace. We do not bill per customer; wholesale terms are agreed with you directly.
  6. Account management. Quarterly route review, monthly billing reconciliation, named technical contact for escalations.

Become a Callivex Partner.

Tell us about your business and projected volumes. We'll come back with a plan within two business days.

Apply now